With this Privacy Policy, we inform you which personal data we process in connection with our activities and operations, including our manualfilms.ch website. In particular, we explain what personal data we process, for what purposes, how and where. We also inform you about the rights of persons whose data we process.
Additional privacy policies and other legal documents, such as General Terms and Conditions, Terms of Use or Conditions of Participation, may apply to individual or additional activities and operations.
Contact Addresses
Responsibility for the processing of personal data:
manual films
Neunbrunnenstrasse 96
8050 Zurich
Switzerland
We will indicate if, in individual cases, other parties are responsible for the processing of personal data.
Terms and Legal Bases
2.1 Terms
Personal data means any information relating to an identified or identifiable natural person. A data subject is a person about whom we process personal data.
Processing includes any handling of personal data, regardless of the means and procedures used, for example querying, comparing, adapting, archiving, storing, reading, disclosing, obtaining, recording, collecting, deleting, making available, organising, saving, modifying, disseminating, linking, destroying and using personal data.
2.2 Legal Bases
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (Data Protection Act, FADP) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).
Nature, Scope and Purpose
We process the personal data required to carry out our activities and operations permanently, in a user-friendly, secure and reliable manner. Such personal data may in particular fall into the categories of master and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data, as well as contract and payment data.
We process personal data for as long as is required for the relevant purpose or purposes, or as required by law. Personal data whose processing is no longer required is anonymised or deleted.
We may have personal data processed by third parties. We may process personal data jointly with third parties or transfer it to third parties. Such third parties are, in particular, specialised providers whose services we use. We also ensure data protection with such third parties.
As a rule, we process personal data only with the consent of the data subjects. Where and insofar as processing is permitted for other legal reasons, we may refrain from obtaining consent. For example, we may process personal data without consent in order to fulfil a contract, comply with legal obligations or safeguard overriding interests.
Within this framework, we process in particular information that a data subject voluntarily provides to us when contacting us, for example by post, email, instant messaging, contact form, social media or telephone, or when registering for a user account. We may store such information, for example, in an address book or using comparable tools. If we receive data about other persons, the persons transmitting the data are obliged to ensure data protection in respect of those persons and to ensure the accuracy of such personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of carrying out our activities and operations, where and insofar as such processing is permitted for legal reasons.
Personal Data Abroad
As a rule, we process personal data in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it there or have it processed there.
We may disclose personal data to all countries and territories on Earth and elsewhere in the universe, provided that the law there guarantees adequate data protection in accordance with a decision of the Swiss Federal Council.
We may disclose personal data to countries whose law does not guarantee adequate data protection if suitable data protection is ensured for other reasons. Suitable data protection may, for example, be ensured by appropriate contractual agreements, on the basis of standard data protection clauses or by other suitable safeguards. In exceptional cases, we may export personal data to countries without adequate or suitable data protection if the special data protection requirements are met, for example the express consent of the data subjects or a direct connection with the conclusion or performance of a contract. Upon request, we will be pleased to provide data subjects with information about any safeguards or to provide a copy of such safeguards.
Rights of Data Subjects
5.1 Data Protection Claims
We grant data subjects all claims under applicable data protection law. Data subjects have, in particular, the following rights:
Information: Data subjects may request information as to whether we process personal data about them and, if so, which personal data. Data subjects will also receive the information required to assert their data protection claims and to ensure transparency. This includes the personal data processed as such, as well as, among other things, information about the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
Rectification and restriction: Data subjects may have inaccurate personal data corrected, incomplete data completed and the processing of their data restricted.
Erasure and objection: Data subjects may have personal data erased (“right to be forgotten”) and object to the processing of their data with effect for the future.
Data disclosure and data portability: Data subjects may request the disclosure of personal data or the transfer of their data to another controller.
We may postpone, restrict or refuse the exercise of data subjects’ rights to the extent permitted by law. We may inform data subjects of any requirements that must be met in order to exercise their data protection claims. For example, we may refuse to provide information in whole or in part by referring to trade secrets or the protection of other persons. We may also refuse the erasure of personal data in whole or in part by referring to statutory retention obligations.
In exceptional cases, we may charge costs for the exercise of rights. We will inform data subjects in advance of any costs.
We are obliged to identify data subjects who request information or assert other rights by taking appropriate measures. Data subjects are obliged to cooperate.
5.2 Right to Lodge a Complaint
Data subjects have the right to enforce their data protection claims through legal channels or to lodge a complaint with a competent data protection supervisory authority.
The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
Data Security
We take appropriate technical and organisational measures to ensure data security appropriate to the respective risk. However, we cannot guarantee absolute data security.
Access to our website takes place using transport encryption (SSL/TLS, in particular Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers indicate transport encryption with a padlock in the address bar.
Like virtually all digital communication, our digital communication is subject to mass surveillance without cause or suspicion, as well as other forms of surveillance by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We have no direct influence over the corresponding processing of personal data by intelligence services, police bodies and other security authorities.
Use of the Website
7.1 Cookies
We may use cookies. Cookies, both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies), are data stored in the browser. Such stored data does not have to be limited to traditional cookies in text form.
Cookies may be stored temporarily in the browser as “session cookies” or for a specific period as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage duration. Cookies make it possible, in particular, to recognise a browser on its next visit to our website and thereby, for example, measure the reach of our website. Permanent cookies may also be used, for example, for online marketing.
Cookies can be fully or partially disabled and deleted at any time in the browser settings. Without cookies, our website may no longer be available in full. We actively request, at least where and insofar as required, express consent to the use of cookies.
7.2 Server Log Files
For each access to our website, we may record the following information, provided that it is transmitted by your browser to our server infrastructure or can be determined by our web server: date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including the amount of data transferred, and the website last accessed in the same browser window (referer or referrer).
We store such information, which may also constitute personal data, in server log files. The information is required in order to provide our website permanently, in a user-friendly and reliable manner, and to ensure data security and therefore, in particular, the protection of personal data, including by third parties or with the help of third parties.
7.3 Tracking Pixels
We may use tracking pixels on our website. Tracking pixels are also referred to as web beacons. Tracking pixels, including those from third parties whose services we use, are small images, usually not visible, that are automatically retrieved when our website is visited. Tracking pixels can collect the same information as server log files.
Third-Party Services
We use services provided by specialised third parties in order to carry out our activities and operations permanently, in a user-friendly, secure and reliable manner. With such services, we can, among other things, embed functions and content into our website. When such content is embedded, the services used collect, for technically necessary reasons, at least temporarily, the Internet Protocol (IP) addresses of users.
For necessary security-related, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised or pseudonymised form. This may include, for example, performance or usage data in order to provide the respective service.
We use in particular:
Google services: Providers: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the European Economic Area (EEA) and Switzerland; general information on data protection: “Privacy and Security Principles”, Privacy Policy, “Google is committed to complying with applicable data protection laws”, “Privacy Guide to Google Products”, “How we use data from sites or apps that use our services” (information from Google), “Types of cookies and other technologies used by Google”, “Personalised advertising” (activation / deactivation / settings).
8.1 Digital Infrastructure
We use services provided by specialised third parties in order to access the digital infrastructure required in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.
We use in particular:
Cyon: hosting; provider: cyon GmbH (Switzerland); information on data protection: “Data Protection”, Privacy Policy.
StackPath CDN: Content Delivery Network (CDN); providers: StackPath LLC (USA) / Highwinds Network Group Inc. (USA); information on data protection: Privacy Policy.
8.2 Digital Audio and Video Content
We use services provided by specialised third parties in order to enable the direct playback of digital audio and video content, such as music or podcasts.
We use in particular:
Vimeo: video platform; provider: Vimeo Inc. (USA); information on data protection: Privacy Policy, “Data Protection”.
YouTube: video platform; provider: Google; YouTube-specific information: “Privacy and Safety Centre”, “Your Data in YouTube”.
Website Extensions
We use extensions for our website in order to make use of additional functions.
We use in particular:
EWWW Image Optimizer: image optimisation; provider: Exactly WWW LLC (USA); information on data protection: Privacy Policy.
jQuery (OpenJS Foundation): free JavaScript library; provider: OpenJS Foundation (USA), using StackPath CDN; information on data protection: Privacy Policy (OpenJS Foundation), Cookie Policy (OpenJS Foundation).
Final Provisions
We may amend and supplement this Privacy Policy at any time. We will provide information about such amendments and supplements in an appropriate form, in particular by publishing the current Privacy Policy on our website.